Frequently Asked Questions

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Have a question? Your answer may be below. If you can't find the answer here please click here to contact us and send a message.

 

 


A:

You can either go the contact us page, fill out the form and we will get back to you or you can call us on the number listed.

A 50% deposit is required upon the confirmation of booking, with the full balance due 5 days before your event.

We do not hold dates so without a deposit your date is not secured!

If you are booking our styled table where you have the use of our tableware/ display items or vintage platter boards we will require a £100 deposit for these which will be refunded once we have collected our items and ensured that nothing is missing or damaged.


A:

We do not offer refunds. We are happy to offer you a date change if we are able to accommodate your new date. We will do our best to work with you to find a happy solution.


A:

Please let us know if you or any of your guests have any dietary requirements or allergies well in advance and we will cater accordingly. Please note that we work from a kicthen that isn't allergen free so whilst every endevour will be made to cater for your requirements we can not guarentee that there will not be traces of allergens found. 

 


A:

Yes, please find these on the 'Prices & Table Sizes' page.


A:

We keep all food cool during travel to the venue in our refridgerated van (she's called Betsy BTW!)

Table(s) must be provided in a cool, shaded area away from direct sunlight or heat sources.

Food on the grazing table or platter can be left out for 4 hours after which it must be disposed of.


A:

No we do not supply tables, a suitable table must be provided at the venue. We place everything on grease proof brown paper directly on the table so a tablecloth is not needed however if you have an antique table or a family heirloom we would suggest covering it with something extra as a precaution. 


A:

We do not supply these as standard but wooden cutlery, compostable palm leaf plates and white paper napkins can be provided at an extra cost.

Please ask us for a price if you need us to supply these items.


A:

We will need about 30 minutes to unload and set up ready for the food to be laid out and styled. We will then need a further 1-3 hours to get your table ready for your guests, depending on the size of your graze.

Platter boards will be delivered already dressed and ready to be eaten.


A:

We are not responsible for the removal and disposal of food waste.

If you are booking one of our styled tables with tablescaping equipment we will return the next day or whenever is agreed to collect our display items and refund your tableware deposit if our items are returned in the same condition in which you received them. There will be a milage fee for this if you are outside of our free area. Alternatively you can return all our items to our base in Worthing.


A:

Yes, we are fully insured. We also have current food hygiene and health and safety training and a 5 Star National Food Hygiene rating from Adur and Worthing Councils.


A:

We require parking at site to unload everything. If there is no or limited parking, please let us know immediately and we will try and find a solution.


A:

We cover free of charge any area that is within a 20-minute drive (each way) from our base in Worthing, Sussex. Click below to see map.

Open map to see our free delivery area (highlighted in blue)

After that we will charge mileage each way of 0.45p per mile. If you are outside of our free area and are booking one of our styled tables using our tablescaping equipment then you are expected to return everything to us in Worthing the next day or alternatively we can come and collect everything from you but you will have to pay the mileage again there and back.

We are happy to travel even further afield for larger parties and if an overnight stay was needed to bring back all the equipment the following day then a suitable hotel room close to the venue would need to be provided by you..    

 


A:

Yes, unless you explicitly ask us not to use any images taken from your event.

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