FAQ's

DO YOU HAVE A QUESTION FOR YOUR SUSSEX GRAZING CATERER? IF YOU CAN'T FIND THE ANSWER HERE, THEN CONTACT US HERE AND ASK US ANYTHING.

How do I book?

You can either go the Contact page, fill out the form and we will get back to you or you can call us on the number listed.

If you are booking a Grazing Box or Platter Board then we require full payment to confirm your booking. If you are hosting a larger event and require a Grazing Table then a 50% booking fee is required to confirm your booking, with the full balance due 7 days before your event.

We do not hold dates so without payment your date is not secured!

 

Do you offer refunds?

We do not offer refunds. We are happy to offer you a date change (within 12 months of your original date) if we are able to accommodate your new date. We will keep your Graze at the same price as when you booked but if you go beyond 12 months then your Graze will be subject to any price increases that may have been implemented. We will do our best to work with you to find a happy solution.

Do you have a list of foods included?

 

Yes, please find these on the Graze Boxes + Platters or Grazing Tables + Extras Page.

Can you accommodate people with dietary requirements or allergies?

Please let us know if you or any of your guests have any dietary requirements or allergies well in advance and we will cater accordingly. Please note that we work from a kitchen that isn't allergen free so whilst every endeavour will be made to cater for your requirements we can not guarantee that there will not be traces of allergens found. 

How do you keep the food fresh?

We keep all food cool during travel to the venue in our refrigerated van (she's called Betsy BTW!)

Table(s) must be provided in a cool, shaded area away from direct sunlight or heat sources.

Food on the grazing table or platter can be left out for 4 hours after which it must be disposed of.

Do you provide tables or tablecloths?

No we do not supply tables, a suitable table must be provided at the venue. We place everything on grease proof brown paper directly on the table so a tablecloth is not needed however if you have an antique table or a family heirloom we would suggest covering it with something extra as a precaution. 

Do you supply plates, cutlery and napkins?

We do not supply these as standard but wooden cutlery, compostable palm leaf plates and white paper napkins can be provided at an extra cost.

Please ask us for a price if you need us to supply these items.

How long do you need to set up?

If you have booked a Showstopper Table we will need 1-3 hours to get your table set top and styled and ready for your guests, depending on the size of your graze.

Platter boards are already styled and ready to be eaten straight away.

Do you clean up and dispose of food after the event?

We are not responsible for the removal and disposal of food waste. You must ensure that all of our equipment from a Showstopper Table is cleaned and free of food debris before we arrive to collect it.

Are you fully insured?

Yes, we are fully insured. We also have current food hygiene and health and safety training and a 5 Star National Food Hygiene rating from Adur and Worthing Councils.

Do you require onsite parking?

We require parking at site to unload everything. If there is no or limited parking, please let us know immediately and we will try and find a solution.

Which areas do you cover?

We do not usually deliver Grazing Boxes or Platter Boards, they are collection from Worthing however if you do require delivery please get in touch for a quote and to check availability. For Showstopper Tables we deliver these free of charge in the Worthing area. Outside of this please contact us for a quote. 

Click here to see our location.

 

If you are outside of our free area and are booking one of our Showstopper Tables or a Breakfast Graze using our equipment then you are expected to return everything to us in Worthing the next day or alternatively we can come and collect everything from you but you will have to pay a collectiion charge again.

We are happy to travel even further afield for larger parties and if an overnight stay was needed to bring back all the equipment the following day then a suitable hotel room close to the venue would need to be provided by you..    

Will you use images from our event on your social media pages/ website?

Yes, unless you explicitly ask us not to use any images taken from your event.